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How to Fix We Lost Connection with Your Bank Issue on Venmo?

Venmo is one of the most popular money transferring app. You can link your bank account with Venmo, and send or receive payments easily. However, sometimes, Venmo shows ‘We lost connection with your bank’ when you try to send or receive payments. This is a common issue faced by many Venmo users. So, if you are facing the same issue, and getting this error on Venmo, then you just have come to the right place.

In this guide, we have described how you can fix the We lost connection with your bank error on Venmo. We also have described what this error means, and the reasons behind this. So, just follow the below guide, and you’ll be able to fix this issue with Venmo easily, you can send or receive payments without any issues on the Venmo app. You can also read about changing your profile picture on Venmo.

What Does We Lost Connection with Your Bank Mean on Venmo?

As the error says, if Venmo can’t connect with your bank for a reason, then you might see this error on the Venmo app. As we know, you can link your bank account with Venmo to send or receive payments easily.

However, sometimes, Venmo might have issues connecting to your bank account. This can happen due to several reasons including bank credential changes, a bank server down, or because of using an outdated Venmo app. Below, we have described the potential reasons behind this issue of Venmo.

  • Banks Credentials Changed: If your bank’s credentials have been changed, then you can face this issue. This includes your Internet banking password, and your account number, or if your bank account has been frozen, then this can be the reason behind this problem with Venmo.
  • Bank Server Down: Sometimes, the bank server could be down as well. And because of this, you might see this error on Venmo. If there’s a server outage, then Venmo won’t be able to connect to your bank account and show this error.
  • Outdated App: If you are using an outdated version of the Venmo app on your device, then this can also be the reason behind this issue. An outdated version of the Venmo app might get bugs and glitches. So, you can face this issue because of this.
  • Internet Connection: It could also be your Internet connection that you’re seeing this error on Venmo. If you have a weak or unstable Internet connection, then it can cause this problem with Venmo.

No matter what the reason is, below, we have described the methods to fix this issue.

How to Fix We Lost Connection with Your Bank Issue on Venmo?

1. Remove Your Bank Account & Link Again

If your bank’s credentials have been changed, then you can try to remove your bank account information from Venmo and then try to link your account again. This might help you to fix the issue with Venmo.

Just go to the account settings on the Venmo app, and remove your account from there. Then, close the app and open it. Now, try to link your bank account with Venmo and see if it’s showing the same error.

2. Check Bank’s Server

You can also check if there’s a server issue with your bank. If the server is down, then Venmo can show a lost connection with your bank error. So, just check with your bank and confirm if the server is down or not.

You can contact your bank’s customer care or look up social media handles to see if there’s a server outage. If your bank’s server is down, then you just need to wait until the server issue is fixed. Then, try to open the Venmo app and check if it’s working.

3. Update Venmo

If you are using an outdated version of the Venmo app, then just update it to the latest version and see if it fixes the issue. To update Venmo, you can just open Google Play Store or App Store on your device, and check if there’s an update available. If available, then just update. Venmo app to the latest version and see if it’s working.

4. Check the Internet

If there’s an issue with your Internet connection, then you can face this issue on Venmo as well. So, just check if your Internet connection is working properly. You can change your Internet connection method and then open the Venmo app. Then, see if it’s working or not on your device.

5. Contact Support

Last, but not least method to fix we lost connection with your bank issue on Venmo is, you can contact Venmo support and ask them to fix the issue. Just contact the Venmo helpline or send them an email regarding the issue you are facing. They might help you to fix the problem with Venmo.

Conclusion

It could be frustrating when you want to send or receive a payment with Venmo but get this error instead. If you liked this guide, you can share it on your social media platforms. Just use the share buttons below to do that. If you have any questions or queries, you can ask in the comment section below. You can also provide your feedback in the comment section.

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